Help Centre


Welcome to Galaspace Help Centre. if you have any enquiries or any personalised help,
you may contact us directly by email of through a phone call

Email: support@galaspace.com Phone Number: +65 8476 1695



Event Space Owners





Fees & Payments

  • How/When Do I Get Paid?
  • Does Galaspace charge a commission? How is it calculated?
  • How should i set the rates?
  • Do I get charged for listing my event space on galaspace?
  • How Do I cancel upcoming bookings? Do I get penalty?
  • What Are Benefits of being superhosts?
  • Do I Get penalty if I cancelled the reservation?
  • Do I get insured if there’s any damages?
  • Where Can I See Messages?
  • How Do I see all the bookings?
  • Is it Compulsory to accept every reservation?
  • Am I allowed to have security camera of my event space upon any events?

Event Services Providers





  • How/When Do I Get Paid?
  • How Should I Set My Services Rates?
  • Does Galaspace charge a commission? How is it calculated?
  • Do I get charged for listing my Event Services On Galaspace?
  • What if I cancel my services due to unforeseen circumstances?
  • How do I edit my services?
  • Can i provide event services more than one?
  • How I do communicate with event organizers?
  • How Do I communicate with event space owners?
  • Do I need permit/license to conduct my business activities?


Event Organizers

  • How do i reset my password?
  • What is event service providers?
  • How to verify my account?
  • What methods of payment does Galaspace accept?
  • Are there any hidden cost or fees?
  • I’m organising charity events, do i get discounts?
  • Do repeated customers get discounts?
  • Do I get full refund if it’s cancelled?
  • How do I communicate with event space owners?
  • How do I communicate with event services providers?
  • What happened if i cancel my reservation?
  • What are the benefits of booking on Galaspace?
  • What happens if I damage something in a space?
  • Can I Schedule a visit to Event Space before confirmation?
  • What if my booking request is declined?
  • How to file a complaint?
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